Privacy Policy
Your privacy is important to us. This privacy statement explains:
**What personal data** is collected by the owner of this website or provided by you, through our interactions with you and your use of our website (travel.getawaygo.fr and travel.getawaygo.net), applications, and software.
**How your personal data** will be used, where it is stored, how long it will be retained, and what your rights are.
Please read this privacy policy carefully.
Definitions and Interpretation
In this privacy policy, the following definitions are used:
**Data Controller** means a person who (alone or jointly or in common with other persons) determines the purposes for which and the manner in which personal data is or is to be processed.
**Data Processor**, with respect to personal data, means any person (other than an employee of the data controller) who processes the data on behalf of the data controller.
"You", "your" or "data subject" means:
- **Visitors** to our website
- **Subscribers** to any service we offer through our site
- **Users** of our applications
- Potential or existing **customers** corresponding with us by phone, email, or otherwise
**Data Controller**, "we", "our" and "us" refers to:
Go Travel Un Limited, its subsidiaries, and its data processors.
**Personal Data** means any information relating to an identifiable person who can be identified directly or indirectly, in particular by reference to an identifier. This definition provides for a wide range of personal identifiers to constitute personal data, including name, identification number, location data, or online identifier, reflecting technological changes and the way organizations collect information about people. The definition incorporates, where applicable, the definitions provided in the **General Data Protection Regulation (GDPR)**.
Changes to This Privacy Policy
We reserve the right to update this privacy policy from time to time. Please check this policy periodically for changes. **If you do not accept the modified policy, please stop using this website.**
Who We Are (Identity of the Data Controller)
**Go Travel Un Limited**, a Hong Kong company, number 1658681, having its registered office at Suite 1504, 15/F, Chinachem Tower, 34-37 Connaught Rd Central, Hong Kong, doing business as Travelpayouts, its subsidiaries and data processors (collectively referred to as "Travelpayouts"), operates a number of websites allowing you to search for airline tickets, hotel rooms, travel insurance, and car rentals.
Personal Data We May Collect From You
We may collect and process the following personal data and information about you:
Personal data you provide to us voluntarily
We collect the information you provide to operate effectively and provide you with the best experiences with our website, products, and services. You provide some of this information **voluntarily**, this includes information you provide if you:
- Subscribe to our newsletter
- Register to use the application
- Download or register the application
- Complete a transaction on the application or website
- Send us a query or comment
- Purchase goods through the website
- Participate in discussion forums or other social media features on our site
- Participate in a promotion or survey
- Report a problem with our website
This information may include:
- **Travel destination**, travel dates, class and number of passengers
- Number of people accompanying you
- Ages of your children
What Information We DO NOT Collect About You
Personally identifiable information
We do not need and therefore do **not collect any** of the following information about you: your name, your age, your email address (unless you have subscribed to our mailing list or created an account on our website), phone number, passport details, personal address, etc.
Most of the information contained in our systems **is not personally identifiable**, which means that even we cannot associate specific records with specific people unless they have opened an account. In this case, we treat this information with the utmost respect and care.
Order and payment information
Since you pay **directly** to an airline, hotel, or travel agency, we have **no visibility** into your order information, including but not limited to: the specific ticket purchased, the price paid, credit card number, etc.
Children
We do not offer any products or services for purchase by children. **If you are under 16 years of age**, you may only use our website with the involvement of your parental authority holder. We do not knowingly collect personal information from children under 16 without the consent of the child's parental responsibility holder.
Information you provide about others
By providing personal data about other people (such as a person on whose behalf you register an account or subscribe to our marketing promotions), you represent that you have informed them:
(i) Of the **purposes** for which the information will be used
(ii) Of the **recipients** of their personal data
(iii) Of the **manner** in which they can access and correct the information
You further represent that you have obtained **all necessary consents** from them.
Information That May Be Made Available to Us or Collected Automatically
We may obtain information from our visitors by recording how they interact with our website using **cookies**, **analytics tools**, or by obtaining data from third parties.
Technical information, including personally identifiable information:
**Device and connectivity information** such as:
- IP (Internet Protocol) address
- Unique device identifiers (such as IMEI for phones)
- MAC address of the device's wireless network interface
- Mobile phone number used by the device
- Mobile network information
- Mobile operating system
- Mobile browser type
- Time zone setting
**Configuration data** such as:
- Browser type, version, and language setting
- Time zone setting
- Browser plug-in types and versions
**Details about how you used our website:**
- Your search queries
- Complete URL browsing path to, through, and from our site (including date and time)
- Products you viewed or searched for
- Page response times, visit durations on certain pages
- Page interaction information (scrolling, clicks, mouse hovers)
- Methods used to navigate away from the page
**Log information** such as:
- Error reports, download errors
- Problems encountered while using our website
- Phone number used to call our customer service
**Important**: We do **not** match information collected automatically via cookies and analytics tools with other personally identifiable information you may have provided to us when you registered for our products or submitted a form through our website.